1

Guarantee

 Installation system​. Guarantee terms for WasserKRAFT products.

1. Guarantee terms for WasserKRAFT products:
1.1 The guarantee on Installation system for toilets is valid for 10 (ten) years from the date of purchase verified by the duly completed guarantee card and sales receipt.
1.2 The guarantee on concealed cistern is valid for 10 (ten) years from the date of purchase.
1.3 The guarantee on flush valve and intet valve is valid for 5 (five) years.
1.4 The guarantee on flush plate is valid for 5 (five) years.

2.Guarantee terms:
2.1 Guarantee applies only on material and manufacturing faults and covers equipment assemblies composed of original WasserKRAFT components.
2.2 Submission of a report on expert appraisal results and identification of a manufacturing fault shall be issued by an authorized organization. The decision to replace or repair products or their parts is taken by WasserKRAFT service center specialist. Replaced components and units become the property of the service center.

3. Limitation of liability:
3.1 Absence of primary water filters for the coarse filtration of water.
3.2 Absence of guarantee certificate or sales receipt, lack of required information in the guarantee card (no date of purchase, no equipment model, no stamp of sales organization).
3.3 Incorrect installation or improper maintenance of the products (see installation and maintenance manual), unintended use.
3.4 Mechanical damage incurred during usage (scratches, cracks, dents and other external damages).
3.5 If the Installation system for toilets has been repaired, modified or disassembled by unauthorized persons.
3.6 Faults beyond the manufacturer's control (natural events, natural disaster, fire, heavily contaminated water, etc.).
3.7 Adjustment, cleaning and other maintenance of the Installation system for toilets.

The guarantee on lnstallation module for toilets is valid for 10 (ten) years from the date of purchase verified Ьу the duly completed guarantee card and sales receipt. 

 

Mixers and Shower system. Guarantee terms for WasserKRAFT products.

 
1. Guarantee period:
1.1 The guarantee on mixers is valid for 5 (five) years from the date of purchase verified by the duly completed guarantee card and sales receipt.
1.2 The guarantee on cartridges and headworks is valid for 5 (five) years from the date of purchase verified by the duly completed guarantee card and sales receipt.
1.3 The guarantee on hoses, rubber seals and gaskets, shower sets and their components is valid for 2 (two) years from the date of purchase verified by the duly completed guarantee card and sales receipt.
 
2. Guarantee terms
2.1 Guarantee applies only on material and manufacturing faults and covers equipment assemblies composed of original WasserKraft components.
2.2 Guarantee of non-leakage of the cartridge applies if water leaks when the lever of a single-lever mixer is in the “closed” position.
2.3 Submission of a report on expert appraisal results and identification of a manufacturing fault shall be issued by an authorised organisation. The decision to replace or repair products or their parts is taken by WasserKraft service centre specialist. Replaced components and units become the property of the service centre.
 
3. Limitation of liability:
3.1 Absence of primary water filters for the coarse filtration of water.
3.2 Absence of guarantee certificate or sales receipt, lack of required information in the guarantee card (no date of purchase, no equipment model, no stamp of sales organisation).
3.3 Incorrect installation or improper maintenance of the products (see installation and maintenance manual), unintended use.
3.4 Mechanical damage incurred during usage (scratches, cracks, dents and other external damages).
3.5 If the mixer has been repaired, modified or disassembled by unauthorized persons.
3.6 Faults beyond the manufacturer’s control (fluctuations in water pressure, natural events, natural disaster, fire, heavily contaminated water, etc.).
3.7 Adjustment, cleaning and other maintenance of the mixers.
 
4. Execution of guarantee obligations:
4.1 Works connected with the rectification of manufacturing faults are carried out free of charge at WasserKraft service centre, after a quality inspection has been carried out by the corresponding service centre.
 
Technical data
Working pressure 1-5 Bar
Max working pressure 9 Bar
Working temperature 90 Max
 
 
Shower enclosures. Guarantee terms for WasserKRAFT products.
 
1. Guarantee period:
1.1 The guarantee on shower enclosuire is valid for 7 (seven) years from the date of purchase verified by the duly completed guarantee card and sales receipt.
1.2 The guarantee on silikon seals is valid for 2 (two) years from the date of purchase verified by the duly completed guarantee card and sales receipt.
 
2.Guarantee terms:
2.1 Guarantee applies only on material and manufacturing faults and covers equipment assemblies composed of 
original «WasserKRAFT» components.
2.2 Submission of a report on expert appraisal results and identification of a manufacturing fault shall be issued by an authorised organisation. The decision to replace or repair products or their parts is taken by «WasserKRAFT» service centre specialist. Replaced components and units become the property of the service centre.
 
3. Limitation of liability:
3.1 Absence of primary water filters for the coarse filtration of water.
3.2 Absence of guarantee certificate or sales receipt, lack of required information in the guarantee card
(no date of purchase, no equipment model, no stamp of sales organisation).
3.3 Incorrect installation or improper maintenance of the products (see installation and maintenance 
manual), unintended use.
3.4 Mechanical damage incurred during usage (scratches, cracks, dents and other external damages).
3.5 If the mixer has been repaired, modified or disassembled by unauthorized persons.
3.6 Faults beyond the manufacturer’s control (fluctuations in water pressure, natural events, natural disaster, 
fire, heavily contaminated water, etc.).
3.7 Adjustment, cleaning and other maintenance of the mixers.
 
 
Accessories. Guarantee terms for WasserKRAFT products.
 
1. Guarantee period:
1.1 The guarantee on bathroom accessories is valid for 5 (five) years from the date of purchase verified by the duly completed guarantee card and sales receipt. The guarantee on mirrors with LED illumination «WasserKRAFT» is valid for 3 (three) years from the date of purchase verified by the duly completed guarantee card and sales receipt.
 
2. Guarantee terms
2.1 Guarantee applies only on material and manufacturing faults and covers equipment assemblies composed of original WasserKraft components.
 
3. Limitation of liability:
3.1 Improper maintenance of the products (see installation and maintenance manual), unintended use.
 
4. Execution of guarantee obligations:
4.1 Exchange or refund of goods are executed in place where you bought WasserKRAFT accessories.